View Full Size Connection Error Try Again
Information technology's never been easier to obtain a Secure Sockets Layer (SSL) document for your website and set information technology up. Merely y'all can still run into SSL connection errors even after installing your certificate correctly and forcing traffic through HTTPS. In many cases, these error messages tin drive users away.
Understanding what causes SSL errors will aid you prevent them from popping up on your website. You'll also know what to do if yous run into one, depending on the bulletin you lot see and the browser or OS you're using.
In this article, we'll explore what SSL connection errors are and their leading causes. Nosotros'll also discuss their most common types and how you can troubleshoot them.
Allow's become to it!
Check Out Our Video Guide to Fixing SSL Connection Errors
What Is an SSL Connection Error?
There are several types of SSL connection errors that you may run into while browning the spider web. Some of these errors are due to server-side problems, whereas others are because of local configuration problems.
In broad terms, SSL connectedness errors will prevent you from browsing a website securely over Hypertext Transfer Protocol Secure (HTTPS). Your browser may allow you to proceed with the connection, but in well-nigh cases, it'll tell yous that you lot're doing and so at your ain adventure. Without a valid SSL document, malicious parties tin intercept any data you exchange with the website you're trying to view.
Some of the most common SSL connection errors that you lot may run into include:
- NET:ERR_CERT_AUTHORITY_INVALID
- Net::ER_CERT_COMMON_NAME_INVALID
- SSL Handshake Failed
- ERR_SSL_OBSOLETE_VERSION
- ERR_SLL_PROTOCOL_ERROR
Each type of SSL connection fault points towards a different cause. When you run into such a problem, your browser will display a specific message that gives you lot information about why yous see it:
It's important to notation that error messages tin vary from i browser to another. The one pictured in a higher place comes from Firefox, whereas the ane beneath pops up when we open the aforementioned website using Chrome:
As mentioned before, not all SSL connectedness errors stem from bug with your server configuration. Your website tin have a perfectly valid SSL certificate, but users might yet run into errors when accessing it.
Throughout the following few sections, we'll show yous what to exercise if you're trying to access a website and y'all see SSL connection issues.
How to Fix SSL Connection Errors (8 Methods)
If you're not in charge of a website, there's little that you can do when it comes to fixing server-side SSL connectedness errors. However, some problems can occur due to problems with your local device or browser configuration.
Nosotros'll show yous how to prepare local issues that cause SSL connection errors using various browsers, mobile OSs, and social media platforms.
Let'due south become fixing!
1. How to Prepare the SSL Connectedness Fault in Google Chrome
If yous run into an SSL connection error in Google Chrome, there are several quick fixes that you can implement.
Offset off, brand certain y'all're running the latest version of Chrome. You tin update Chrome from within the browser itself, or you tin can download and install the most recent version from Google Chrome'due south website.
Side by side, bank check if your organization's fourth dimension and date are synchronized. If your device's time is non correct, you lot may come across SSL connection issues throughout the web because some SSL certificates rely on internal organisation clocks for validation. An incorrect fourth dimension or date on your reckoner can lead to errors every bit your browser can't verify these certificates.
On Windows, you can fix the time and date by opening the Settings card and selecting the Time & Language option:
On the next screen, brand sure that both the Set the time automatically and Set the time zone automatically options are enabled. Alternatively, you can select your time zone manually and enable the Prepare the date and time manually selection:
If y'all're using Chrome on macOS, open the System Preferences menu by clicking on the Apple icon in the top left corner of the screen. Select the Appointment & Time pick and enable the Set date and time automatically setting:
Once you ready the date and fourth dimension, try accessing the website that showed an SSL connection error in Chrome. If the problem persists, move on to clearing your Chrome enshroud and cookies. To do so, open the Settings carte and click on Articulate browsing data.
A window will pop up, enabling you to select what information you want to clear. If yous're using the Basic settings, select Cookies and other site data and Cached images and files, then striking the Clear data push button:
Another fix that you can try is to clear the SSL slate in your operating system. To practice and so in Windows, open the commencement menu and search for Internet Options. Click on the upshot that comes up, and an Internet Properties window volition pop up. Leap to Content and click on Clear SSL slate:
Immigration the SSL slate will remove all of the certificates stored locally on your reckoner. The side by side time you lot reload the website giving you SSL connectedness errors, the browser will attempt to re-validate its certificate and, in doing then, might clear the fault.
If you're using macOS, clearing your SSL slate works a bit differently. Open your Utilities carte du jour and go to Keychain Access. Select the System pick under Keychains in the left-hand bill of fare, and you'll see an overview of all the SSL certificates that your system stores locally:
You can select certificates individually and delete them manually. If you spot a certificate for the website you're trying to access, delete that 1 commencement, and so check to meet if the SSL connection error persists.
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At this stage, if all else fails, temporarily disable your antivirus software and firewall. We suggest this as a final resort considering, in well-nigh cases, your antivirus software won't cause problems with SSL connections.
If you endeavour every fix and nothing works, yous tin assume that the SSL connectedness problem lies with the server.
2. How to Fix the SSL Connection Error in Firefox
Fixing SSL connection errors in Firefox works much the same as with other browsers. You tin follow the instructions in the last department to implement the post-obit fixes:
- Cheque your system'due south date and time and adjust them.
- Clear your local SSL slate.
If neither of those solutions works, then it's fourth dimension to clear your Firefox cookies and cache. To practice so, get to the Options carte du jour and jump to the Privacy & Security tab. Then click on the Clear Information button under Cookies and Site Data:
Effort accessing the website with the SSL connection mistake once more than. If your browser fails to establish a connectedness, check to see whether in that location's a new version of Firefox that you can update.
3. How to Fix the SSL Connection Mistake in Safari
So far, we've covered multiple fixes for the SSL connectedness fault that work beyond OSs. If you're using Safari, offset by following the same instructions given under the Google Chrome section:
- Check your system'south engagement and time and adjust them.
- Articulate your local SSL slate in macOS.
If the SSL connection fault persists, you can move frontward and clear your Safari cookies and cache. If you're using an iMac, Macbook, iPhone, or iPad, the verbal instructions utilize here:
- Open the Safari Settings menu.
- Click on Clear History.
With that out of the way, try to access the website that gave yous an SSL connection fault before. The error should be gone now unless you lot're dealing with a server-side configuration issue.
4. How to Set the SSL Connection Error on iPhones and iPads
The process for fixing the SSL connection mistake on an iPhone or an iPad is identical to doing then on macOS. Get-go, you need to check if your device'south date and time are synchronized. To access your mobile device's appointment and fourth dimension settings:
- Open the Settings app and select General > Date & Time.
- Check if the Fix Automatically selection is enabled. If information technology isn't, plow it on.
- Manually check if your device is using the correct fourth dimension zone.
After updating your date and time settings, you lot can move on to clearing your browser's cookies and cache. To do so, open the Settings app and select Safari > Clear History and Website Data:
If you lot've installed a different browser on your iOS device, the procedure should still be similar.
Unfortunately, the most recent versions of iOS have removed the pick to articulate your SSL slate on your iPhone or iPad, so this is non a feasible solution. If none of the fixes above work, you tin presume the problem is server-side.
v. How to Fix the SSL Connectedness Error on Android
Fixing the SSL connection error on Android is relatively unproblematic. Outset, become ahead and check your time and appointment settings to see if they're accurate.
Open the Settings app and tap on Full general Management > Date and time. Then check if the Automated date and time setting is enabled:
Information technology's important to note that, like iOS, Android doesn't include an option for clearing your SSL slate or deleting individual certificates. What you can do to fix SSL connection errors is to clear your Chrome browsing information. To do so:
- Open the Chrome browser and access its Settings carte.
- Go to Privacy and security.
- Tap on Clear browsing data.
- Select your browser's Cookies and site data and Buried images and files options, then tap on Clear information.
After clearing your Chrome website data, check if the SSL connectedness fault persists. If information technology does, the chances are that it'due south a server-side configuration consequence.
half dozen. How to Fix the SSL Connection Error on Facebook
If you lot run into an SSL connectedness mistake on Facebook, you can be sure that it's not a server-side upshot. That means you're dealing with a local configuration trouble. Here are the fixes that you should implement:
- Accommodate your local time and date settings.
- Articulate your browser's cache and cookies.
- Clear your Bone'south SSL slate or delete any local certificates for Facebook.
You lot can find instructions most adjusting your engagement and time settings on Windows and macOS inside the Google Chrome section of this article. We also take instructions on immigration your browser's cookies and cache for Chrome, Firefox, and Safari.
7. How to Fix the SSL Connection Mistake on Gmail
Y'all won't run into SSL connection errors while trying to access Gmail using mobile apps. However, SSL errors might pop upward if you're using Chrome, Firefox, or Safari to admission Gmail's web service. In that case, y'all should:
- Adjust your local fourth dimension and engagement settings (cheque the Google Chrome department above for instructions).
- Clear your browser'due south enshroud and cookies.
- Clear your OS's SSL slate or delete any local certificates for Gmail.
If everything else fails, you tin access Gmail using a mobile app while you try disabling your firewall temporarily or updating your browser to its latest version.
8. How to Fix the SSL Connection Mistake on YouTube
SSL connection errors on YouTube are probable due to local configuration errors within your OS or browser. If you run into an SSL error in YouTube:
- Accommodate your local time and date settings (check the Google Chrome section higher up for instructions).
- Clear your browser'south cache and cookies.
- Clear your Os's SSL slate or delete whatever local certificates from YouTube.
We provided instructions on clearing your browser'due south cache and cookies for Chrome, Firefox, and Safari earlier in this postal service. Also, you tin can find step-past-footstep guides on how to articulate your SSL slate by checking the Chrome and Safari instructions in the previous sections.
Summary
SSL connexion errors can come in a lot of shapes and sizes. If you're dealing with a server-side error, there's often niggling that you lot tin can do except wait for the site's owner to fix it or proceed with an unsafe connection.
That said, you tin attempt several local configuration fixes that may solve this upshot, including:
- Adjusting your time and date settings.
- Clearing your browser'due south cookies and enshroud.
- Clearing your Bone's SSL slate.
If you're even so facing SSL connexion errors with your website, please leave a comment below. Kinsta clients can besides accomplish out to our support team to become any SSL errors fixed.
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